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The ultimate attraction, our ticketed facility offers online bookings only.


Introduction
Adventure Leisure Limited (ALL) takes the confidentiality, safety and security of our customers seriously. Please read the below terms and conditions before making a booking with Mr Mulligans/ALL. Should you have any questions regarding your data or our privacy policy please click here.

Booking
On completion of your booking, the system will automatically send an email confirmation. This must be shown on arrival. Should a confirmation email not be received, please contact the Mr Mulligans team at info@mrmulligan.com to check your booking. By completing a booking you are confirming that you and all members of your party are not displaying any COVID-19 symptoms and will not attend the venue should you begin to display symptoms before your booking. To ensure your experience is tip top, the system will automatically send you an email after your visit to allow you to provide feedback, this is not compulsory to complete.

Payment
We are now cashless! For all bookings full payment is required online by Debit or Credit Card at the time of booking. (Please note that American Express is not accepted.) Please note that all payments made online are non-refundable.

Vouchers and Promotion Codes
You must enter any vouchers or promotional codes, and ensure the code has been accepted, and price adjusted, before entering your payment details. No credits or refunds can be made in the event your voucher / promotion code is not recognised online. In this event please contact your Mr Mulligans site before making payment.

Gift Vouchers
Any gift vouchers purchased can be claimed at the venue of purchase or the following venues: Basildon, Birmingham, Bournemouth, Castleford, Cheltenham, Milton Keynes Indoor, Newcastle, Sidcup, Stevenage & Tonbridge. All gift vouchers are valid for 12 months from date of purchase. Gift vouchers are redeemable against crazy golf. Please note that Milton Keynes Outdoor, Nottingham and Woking do not accept gift vouchers.

On Arrival
All guests that have booked online must check in at reception during the allocated slot and collect the validated scorecard and receipt for the booking. For our Basildon location all guests that have booked online must check in at reception and received their scorecard and receipt, if requested. Guests will be guided to the departure lounge where guests will be advised of their tee time within their booking slot.

Cancellation
Cancellation should be made by telephone to Mr Mulligan at the location booked. Payment for cancellations made more than 24 hours’ notice will be transferred to a future booking. Cancellations with less than 24 hours’ notice or ‘no-shows’ are fully chargeable. Please note that all payments made online are non-refundable.

General Terms
ALL/Mr Mulligans has a ZERO TOLERANCE policy in respect of violent, abusive, racist and/or threatening behaviour towards its employees, agents, contractors or other customers. Any incident of such behaviour will be taken seriously and may result in further action being taken. Any individual exercising violent, abusive, racist and/or threatening behaviour will be required to leave the premises and may forfeit the right to return. Wilful damage must mot be caused to the facilities, fixtures or fittings by any customer. If damage is caused by the customer or any guest attending under their booking confirmation, the customer hereby accepts they shall be liable to pay for such damage caused. Each site has the right to request all players under 13 to be accompanied by an adult at all times when visiting the venue.

NPS Feedback
Your feedback is appreciated. By submitting your NPS form will enter yourself into the month of your form submission's competition to win a game of crazy golf and a drink for 4 players for the venue in which you are reviewing. Applicable to all venues except Tonbridge. 1 winner per venue per month. Prize cannot be exchanged for any other product / cash in kind. Booking must be made within 2 months of competition win notification. 

Birthday Paries & Group Bookings
All Birthday parties and group bookings are required to follow the latest government COVID-19 guidance for the date of booking. This includes group sizes, household mixing and any other guidelines that are applicable on the date of your visit. All childrens birthday parties must be accompanied by an adult. Mr Mulligans requires one adult per 5 children attending a party. All children must be accompanied by a supervising adult at all times. Parties require 100% payment upfront when booked online. Cancellation fees apply. 

Photos & Video
ALL recognises the use of handheld devices and gives permission for photographic and recording equipment such as cameras, video cameras and mobile phones to be used. ALL requires that such use is restricted to photographs or recording of only the customer or people in the customer’s party. Photographic and recording equipment such as cameras, video cameras and mobile phones are forbidden to be used under any circumstances in the toilet areas. ALL reserves the right to refuse permission or to withdraw permission of anyone using any photographic recording equipment should the ALL’s Management feel that the safety and wellbeing of its customers has been or would be compromised. Anyone found to be taking photographs or using recording equipment which is considered by ALL to be intrusive or inappropriate will be asked to leave the premises and will be reported to the Police.

Marketing Offers

£4 Chicken Wings / £5 Nachos / £6 Pizza
Promotion is only available when booking activities online and promotions are selected online. Offer not available for substitution for other food products. This promotion cannot be substituted for any other product/discount or cash in kind.  Offer is available for redemption during operating hours of the following venues: Basildon, Birmingham, Bournemouth, Cheltenham, Milton Keynes Indoor, Newcastle & Stevenage. This promotion cannot be used in conjunction with any other promotions. 

2 for £12 cocktails
Any two cocktails can be purchased for £12. All cocktails listed on the Mr Mulligans Menu are applicable. Bespoke Cocktails and other alcoholic drinks are not included. This promotion is valid everyday between 5pm and 7pm. This promotion cannot be substituted for any other product/discount or cash in kind. Mr Mulligans reserves the right to change the terms and conditions of the offer at any time. This promotion cannot be used in conjunction with any other promotions.

NHS / Emergency Services / Armed Forces Discount
ALL offers a 10% discount to online activities booking for holders of Blue Light / Emergency Services / Armed Forces ID holders. Relevant codes must be used when booking online. ID is required on site when checking in for booking. This promotion uis not applicable to part packages and cannot be used in conjunction with any other promotions.

Wicked Wednesdays
Wicked Wednesdays is available at the following venues: Basildon, Birmingham, Bournemouth, Cheltenham, Milton Keynes Indoor, Newcastle and Stevenage. Select drinks are available per venue and are subject to availability. £3 Pints are applicable to house beer & cider. Please ask venue which drinks are available. This promotion cannot be used in conjunction with any other promotions or discounts. £5 golf offer is applicable to games booked to play after 7:30pm - close of venue during school holidays.  

Sensory Sessions
We're sorry, due to current restrictions we are unable to offer any sensory sessions.  

Please note that the above offers and discounts are not applicable at the followinig venues: Milton Keynes Outdoor, Nottingham, Woking.

Stevenage CINEMA10
Discount of 10% applies to online birthday party and group bookings only. Discount of 10% available on the following packages at Stevenage only: Pizza Par-Tee, Ice Cream Par-Tee, Ultimate Package, Mulligans Package. Birthday Parties and Group Bookings must be made before 31/08/21. Adult supervision is required at birthday parties at all times. Selected Drinks available for Group Bookings, for more information please speak to venue. 

Black Friday 20%
20% discount applicable to online gift vouchers only. Promotion valid from 22/11/21 - 29/11/21. Gift vouchers are valid for 1 year from date of purchase. expired vouchers may not be exhanged or redeemed after date of expiry. Vouchers cannot be redeemed for cash or returned for refunnd. Vouchers can be redeemed online and in-venue for activities bookings, food & drinks purchases at your chosen venue. Discount cannot be applied to previously purchased vouchers. 

Events
Breakfast with Santa
Breakfast with Santa is an event hosted by Mr Mulligans. Tickets are available via our online ticket provider. All Ticket purchases are final and non-refundable. All Children will need to be accompanied by a paying adult whilst at this event. Any Children under the age of 13 attending the event will need to be supervised whilst on the course and visiting Santa at all times. Child ticket includes breakfast, one game of golf, a visit to Santa and a small gift. Adult tickets include a cooked breakfast from the specified menu and a game of golf. Tickets cannot be exchanged for other goods or any monetary value. Tickets will need to be presented in print or via mobile upon arrival to the venue.