Terms & Conditions

Introduction

Adventure Leisure Limited (ALL) takes the confidentiality, safety and security of our customers seriously. Please read the below terms and conditions before making a booking with Mr Mulligans/ALL. Should you have any questions regarding your data or our privacy policy please click here.

Booking

On completion of your booking, the system will automatically send an email confirmation. This must be shown on arrival. Should a confirmation email not be received, please contact the Mr Mulligans team at info@mrmulligan.com to check your booking.

Payment

For all bookings full payment is required online by Debit or Credit Card at the time of booking. (Please note that American Express is not accepted.)

Please note that all payments made online are non-refundable.

Vouchers and Promotion Codes

You must enter any vouchers or promotional codes, and ensure the code has been accepted, and price adjusted, before entering your payment details. No credits or refunds can be made in the event your voucher / promotion code is not recognised online. In this event please contact your Mr Mulligans site before making payment.

On Arrival

All guests that have booked online must check in at reception during the allocated slot and collect the validated scorecard and receipt for the booking.

For our Basildon location all guests that have booked online must check in at reception and received their scorecard and receipt, if requested. Guests will be guided to the departure lounge where guests will be advised of their tee time within their booking slot.

Cancellation

Cancellation should be made by telephone to Mr Mulligan at the location booked.

Payment for cancellations made more than 24 hours’ notice will be transferred to a future booking. Cancellations with less than 24 hours’ notice or ‘no-shows’ are fully chargeable. Please note that all payments made online are non-refundable.

General Terms

ALL/Mr Mulligans has a ZERO TOLERANCE policy in respect of violent, abusive, racist and/or threatening behaviour towards its employees, agents, contractors or other customers.

Any incident of such behaviour will be taken seriously and may result in further action being taken.

Any individual exercising violent, abusive, racist and/or threatening behaviour will be required to leave the premises and may forfeit the right to return.

Wilful damage must mot be caused to the facilities, fixtures or fittings by any customer. If damage is caused by the customer or any guest attending under their booking confirmation, the customer hereby accepts they shall be liable to pay for such damage caused.

Photos & Video

ALL recognises the use of handheld devices and gives permission for photographic and recording equipment such as cameras, video cameras and mobile phones to be used. ALL requires that such use is restricted to photographs or recording of only the customer or people in the customer’s party.

Photographic and recording equipment such as cameras, video cameras and mobile phones are forbidden to be used under any circumstances in the toilet areas. ALL reserves the right to refuse permission or to withdraw permission of anyone using any photographic recording equipment should the ALL’s Management feel that the safety and wellbeing of its customers has been or would be compromised. Anyone found to be taking photographs or using recording equipment which is considered by ALL to be intrusive or inappropriate will be asked to leave the premises and will be reported to the Police.

Marketing Offers

Kids Eat Free Promotion

Kids eat free is applicable across participating sites between 3pm and 6pm every day. This promotion entitles one free kids meal, as specified in the menu, per every main meal purchased. This promotion cannot be substituted for any other discount or cash in kind. Mr Mulligans reserves the right to change the terms and conditions of this offer at any time. This promotion cannot be used in conjunction with any other promotions.

Date Night Promotion

Date night promotion is applicable across participating sites between 5pm and close every Thursday Night. Promotion is applicable to tickets bought in denominations of Two. Drinks available in promotions include, prosecco, house wines, house beer, single house spirit and mixer, house soft drinks. Drinks available may vary dependant on site. Mr Mulligans reserves the right to refuse to serve alcohol to anyone where staff deem it as irresponsible. This promotion cannot be substituted for any other discount or cash in kind. Mr Mulligans reserves the right to change the terms and conditions of this offer at any time. This promotion cannot be used in conjunction with any other promotions.

Midweek Special

Date night promotion includes select main meals from the Mr Mulligans Menu. Please speak to a member of staff. Promotion is valid weekdays between 12pm and 3pm. This promotion cannot be substituted for any other product/discount or cash in kind. Mr Mulligans reserves the right to change the terms and conditions of the offer at any time. This promotion cannot be used in conjunction with any other promotions.

2for £10 cocktails

Any two of the same cocktails can be purchased for £10. All cocktails listed on the Mr Mulligans Menu are applicable. Bespoke Cocktails and other alcoholic drinks are not included. This promotion is valid weekdays between 5pm and 7pm. This promotion cannot be substituted for any other product/discount or cash in kind. Mr Mulligans reserves the right to change the terms and conditions of the offer at any time. This promotion cannot be used in conjunction with any other promotions.

NHS / Emergency Services / Armed Forces Discount

ALL offers a 10% discount to group bookings of 6 or more to holders of Blue Light / Emergency Services / Armed Forces ID holders. Relevant codes must be used when booking online. ID is required on site when checking in for booking. This promotion cannot be used in conjunction with any other promotions.

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